Internet Sales Policy


A WARNING ABOUT PURCHASING OUR EQUIPMENT FROM AN UNAUTHORIZED RESELLER

Universal Remote Control, Inc. (“URC”) is committed to selling the highest quality products, and ensuring that our specialty dealers are able to offer you the very best control solutions at competitive prices.

With the exception of our IR-only, broad-based consumer remotes, NONE of URC’s PC Programmable remotes or any of our Total Control® whole-house products, MX HomePro™ products or HomeSet products are authorized for online sales. Buying ANY of our PC Programmable remotes or any of our Total Control® whole-house products, MX HomePro™ products or HomeSet products online means buying products that a) do not have a URC limited warranty, b) are not eligible for URC Tech Support or Software Support, and c) may well be used, altered, no longer circulated or current, or abused.

URC only sells these mentioned products through a network of authorized, specialty dealers and distributors that we have trained in specifying, installing, programming and supporting URC components to ensure our customers’ deep satisfaction.

If you purchase our product from unauthorized sources on Internet, please be aware that you are very likely purchasing illegal product. The product may not be current, may have been modified, serial numbers may have been scraped off, may have pirated software, or other, and therefore WILL NOT be supported or serviced by URC under any circumstances.

DO NOT BUY URC PRODUCTS FROM ANY OF THESE SOURCES.

Here is a list of some Company Websites that are NOT authorized to sell URC products.

PLEASE NOTE: This is not a complete list of unauthorized resellers of URC products and will never be. This is because there are many that pop up from time to time, many of which we may not be aware.

This is a list of some known offenders or locations that URC has either shut down or attempted to shut down. A well-known example is eBay. If you choose to purchase our product from an unauthorized party such as someone on eBay, URC will not provide support or warranty on that product. Additionally, URC does not provide software to end consumers in an effort to protect the consumer and ensure a functional system. Our software is only given to our authorized, certified and trained customer installation professionals. When in doubt please contact URC directly and ask to speak with a sales manager in your region to inquire about authorized dealers before you purchase URC product.

Unauthorized Resellers on AMAZON

Unauthorized Reseller


Simons Active Trading
ADVENTURER’S BAG
Audio Video Intelligent Systems
Audio Video Sales Guy
Axon Corp
AZ Home
Beadz Marketing
Blue Seagull Electronics
Brand Bargain
Brooklyn’s Best
Caught in the web
Century21 Electronics
Consumer Electronics City
Crawford’s Super Store
D&M Electronics
Deal-Hunters
DejaBru
DHZ Sales
DigitalETC
Discount Audio Warehouse
EFE Computer Center
EFE International Inc
Emplehod_sales
fastfriendlyservice
Firemall
Fox Global Trading
gadget-town
guthrie87
Home Electronics/AZ Electronics
Infiniti Electronics
Integrity Electronics USA
JoeTechCo
KBT_INC
MFDD Holdings
Mid Atlantic Discounters
Mimi’s bargains
Moe’s AV
Most Value
MyOneStopShop
NewAgeProducts
NickTeckShop
North Coast Home Theater
NY Home Technology
Office Nation
Pavilian Electronics
PRO CENSE ELECTRONICS
Quantum Electronics
quick-flix
Ramon Vasquez
Remote Control Guy
RGUARD
SEBASTION2000
ShipSound
SMICORP
Sound Comm
Support Bay
techtrend
TEracing
Texdrop
The AV Gals
The Best Deals Online
The Home Theater Shop
The Masters of Sound and Video
TIPTOP-DEALS
Tivoburkee
toslink
TrusTyouRgEek
Yvon Brice Corp
Zbeem

Other Names/DBAs/ Aliases


Active Trade
Axon Corp, Alamo Distributing PA
ElectronX
Main Street Electronics/ Eagle Products
ADVENTURER’S BAG , Alamo Distributing PA





Midnight Merchant

Marzena Kalata
Melray AV, Melray Group

DHZ Sales

Deal-Hunters
M Rothman
TIPTOP-DEALS








Crossover AVS









S&J Electronics
Tech Global Supply





Infinity Electronics











HiFiAudioOnline.com




ADM Technologies, USA
Discount Audio Warehouse




Active Trade

Unauthorized Resellers on NON-AMAZON Marketplace

Unauthorized Reseller Online Sales Market Place
agreatdeals4u eBay.com
Buy.com Main Street Electronics /
audio video sales guy
Buy.com
Beverly Hills Electronics A&B Audio Video Sales Corp eBay.com
smartgroup2012 eBay.com
Sears Marketplace Sears.com
Security Store USA securitystoreusa.com
AV 2000 Inc www.2000av.com
Eye-Fi Home theater Eye-Fi Albany Installs www.albanyinstalls.com
ANTonline.com
(Atlanta Network Technology)
www.antonline.com
Appliance Center www.appliancecenterdirect.com
Automated Outlet www.automatedoutlet.com
Automation Source Quick Electronics www.automationsource.com
AV-4-Less www.av-4-less.com
A/V Gear Total Home Solutions www.thsone.com
AV in Demand www.avindemand.com
AVS Solution Garrett Smarthome/ Garrett Smart
Electronics / Audio Video & Security Solutions
www.avs-solutions.net
Aztec Data Supply C&J Electronics www.aztecdata.com
Bushwick Mobile Sound Electronics Thunder www.bushwickmobile.com
Callaway AV www.callawayhometheater.com
CompSource, Inc GigaProjector www.compsource.com
counterfreez Klein Computer Consulting www.kleincomputerconsultants.com
Crazy Talk Electronics www.crazytalkelectronic.com
Designer audiovideo www.designeraudiovideo.com
Electronics Thunder Bushwick Mobile Sound www.electronicsthunder.com
Firefold www.firefold.com
Garrett Smart Electronics Garrett Smarthome/ AVS-Solutions /
Audio Video & Security Solutions
www.garrett-smarthome.com
HDTV Depot Electronics Depot www.electronicvs-depot.com
HiFiAudioOnline.com TEracing www.hifiaudioonline.com
Infiniti Electronics www.infinitielectronics.info
Melray AV Crawford’s Superstore, Melray Group www.melrayav.com
New Audio United MLV www.newaudiounited.com
NetworkCameraSupply Stealthvid Inc www.stealthvid.com
Replacement Remotes www.replacementremotes.com
Total Home Solutions A/V Gear www.thsone.com