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For Technical Support, please call +1-800-901-0800.


     
    Headquarters

    Headquarters


    Universal Remote Control, Inc.
    500 Mamaroneck Avenue
    Harrison, NY 10528

    +1-914-835-4484
    [email protected]
    Hours: 9:00am – 5:30pm EST M-F

    Tech Support

    Tech Support


    Toll Free (USA Only): +1-800-901-0800
    Main: +1-914-835-4484
    [email protected]

    Tech Support hours for Dealers
    purchasing through distribution:
    Hours: 9:00am – 5:30pm EST M-F

    Tech Support hours for Direct Dealers:
    Hours: 9:00am – 6:00pm EST M-F

     
     

    Product Resources


    Please select a product line or enter a model number to download spec sheets and owner’s manuals. If you cannot locate the information that you are looking for, please contact URC Tech Support for assistance.

     





    DMS-1200
    4 Source, 8 Zone Multi-Zone Amplifier
    DMS-OUT
    DMS-OUT Streaming Audio Output
    HDA-4100
    4 Source, 4 Zone (stereo) or 8 Zone (mono) Multi-Zone Amplifier
    HDA-8100
    8 Source, 8 Zone (stereo) or 16 Zone (mono) Multi-Zone Amplifier
    HDA-I/O
    HDA Input / Output Stream Adapter
    HDA-SW5
    5-Port Gigabit AVB Network Switch
    MRX-10
    Network System Controller
    MRX-15
    Advanced System Controller
    MRX-30
    Advanced Network System Controller
    MRX-8
    Network System Controller
    SEN-CCLS
    Contact Closure Sensor
    SEN-CMF
    Current Sensor
    SEN-LITE
    Light Sensor
    SEN-VOLT
    Voltage Sensor
    SP-6EX
    6.5” High Performance Two-Way In-Ceiling Speakers
    SP-6LE
    6.5” Two-Way In-Ceiling Speakers
    SP-8EX
    8” High Performance Two-Way In-Ceiling Speakers
    SP-DV6
    6.5” Two-Way Dual Voice Coil In-Ceiling Speaker
    SP-OD6-BL
    6.5” Two-Way Outdoor Speakers (Black)
    SP-OD6-WH
    6.5” Two-Way Outdoor Speakers (White)
    TDC-7100
    7-inch Tabletop Touch Screen, Black + Diamond-polished Aluminum accents
    TDC-9100
    10-inch Tabletop Touch Screen, Black + Diamond-polished Aluminum accents
    TKP-5600
    5-inch In-wall Touch Screen, Black + Diamond-polished Aluminum accents
    TKP-7600
    7-inch In-wall Touch Screen, Black + Diamond-polished Aluminum accents
    TKP-9600
    10-inch In-wall Touch Screen, Black + Diamond-polished Aluminum accents
    TRC-1480
    Whole-House Remote with Voice Control
    URCL-9601-XXXX
    Z-Wave Plus™ Switch SP 15A
    URCL-9617-XXXX
    Z-Wave Plus™ Accessory Switch SP 15A
    URCL-9640-XXXX
    Z-Wave Plus™ Dimmer 600W / 300W LED
    URCL-9642-XXXX
    Z-Wave Plus™ Accessory Dimmer
    URCL-96APM
    Z-Wave Plus™ Appliance Module
    URCL-TR9605-XXXX
    Z-Wave Plus™ Receptacle 15 A 125V
    MRF-260
    Base Station for URC Complete Control®
    MRF-350
    Base Station for URC Complete Control®
    MXW-920
    Waterproof Universal Remote Control
    MXHP-R500
    Programmable Wi-Fi Handheld Remote for MX HomePro™ System
    MXHP-R700
    Ergonomically Designed, Programmable Wi-Fi Handheld Remote for MX HomePro™ System with Charging Cradle
    SP-6EX
    6.5” High Performance Two-Way In-Ceiling Speakers
    SP-6LE
    6.5” Two-Way In-Ceiling Speakers
    SP-8EX
    8” High Performance Two-Way In-Ceiling Speakers
    SP-DV6
    6.5” Two-Way Dual Voice Coil In-Ceiling Speaker
    SP-OD6-BL
    6.5” Two-Way Outdoor Speakers (Black)
    SP-OD6-WH
    6.5” Two-Way Outdoor Speakers (White)
    URCL-9601-XXXX
    Z-Wave Plus™ Switch SP 15A
    URCL-9617-XXXX
    Z-Wave Plus™ Accessory Switch SP 15A
    URCL-9640-XXXX
    Z-Wave Plus™ Dimmer 600W / 300W LED
    URCL-9642-XXXX
    Z-Wave Plus™ Accessory Dimmer
    URCL-96APM
    Z-Wave Plus™ Appliance Module
    URCL-TR9605-XXXX
    Z-Wave Plus™ Receptacle 15 A 125V
    UR2-211
    38-button Subscription Broadcast Remote Control
    UR2-DTA
    Subscription Broadcast Remote Control
    UR2-DTA-RF4
    Subscription Broadcast Remote Control
    UR2-DTA2
    Subscription Broadcast Remote Control
    UR2-R803
    Subscription Broadcast Remote Control
    UR3-SR3 (M or S)
    Subscription Broadcast Remote Control
    UR3L-SR4 (M or S)
    Subscription Broadcast Remote Control
    UR4-MDVR2B
    Subscription Broadcast Remote Control
    UR5U-8780L-TWC
    Subscription Broadcast Remote Control Pre-Programmed for Cisco STBs
    UR5U-8790L-TWC
    Subscription Broadcast Remote Control
    UR5x-9000L
    Subscription Broadcast Remote Control