Need Support?
Headquarters
Universal Remote Control, Inc.
500 Mamaroneck Avenue
Harrison, NY 10528
+1-914-835-4484
contact@urc-automation.com
Hours: 9:00am – 5:30pm EST M-F
Tech Support
Toll Free (USA Only): +1-800-901-0800
Main: +1-914-835-4484
techsupport@urc-automation.com
Tech Support hours for Dealers
purchasing through distribution:
Hours: 9:00am – 5:30pm EST M-F
Tech Support hours for Direct Dealers:
Hours: 9:00am – 6:00pm EST M-F
Product Resources
Please select a product line or enter a model number to download spec sheets and owner’s manuals. If you cannot locate the information that you are looking for, please contact URC Tech Support for assistance.
DMS-100
Single Zone Amplifier
DMS-1200
4 Source, 8 Zone Multi-Zone Amplifier
DMS-IN
DMS Input
DMS-OUT
DMS-OUT Streaming Audio Output
HDA-130
Single Zone Amplifier
HDA-1600
Low-Z / 70 Volt Amplifier
HDA-4100
4 Source, 4 Zone (stereo) or 8 Zone (mono) Multi-Zone Amplifier
HDA-8100
8 Source, 8 Zone (stereo) or 16 Zone (mono) Multi-Zone Amplifier
HDA-I/O
HDA Input / Output Stream Adapter
HDA-SW5
5-Port Gigabit AVB Network Switch
MFS-8
Network Switch
MFSPOE-8
Network Switch
MRX-10
Network System Controller
MRX-15
Advanced System Controller
MRX-2
Auxiliary Base Station
MRX-30
Advanced Network System Controller
MRX-4IR
Auxiliary Base Station
MRX-4SEN2
Sensor Extender
MRX-5
Network System Controller
MRX-8
Network System Controller
SEN-AUD
Audio Sensor
SEN-CCLS
Contact Closure Sensor
SEN-CMF
Current Sensor
SEN-LITE
Light Sensor
SEN-VID
Video Sensor
SEN-VOLT
Voltage Sensor
SNP-2
Streaming Player
SP-6EX
6.5” High Performance Two-Way In-Ceiling Speakers
SP-6LE
6.5” Two-Way In-Ceiling Speakers
SP-8EX
8” High Performance Two-Way In-Ceiling Speakers
SP-DV6
6.5” Two-Way Dual Voice Coil In-Ceiling Speaker
SP-OD6-BL
6.5” Two-Way Outdoor Speakers (Black)
SP-OD6-WH
6.5” Two-Way Outdoor Speakers (White)
TDC-7100
7-inch Tabletop Touch Screen, Black + Diamond-polished Aluminum accents
TDC-9100
10-inch Tabletop Touch Screen, Black + Diamond-polished Aluminum accents
TKP-100
In-Wall Keypad
TKP-5600
5-inch In-wall Touch Screen, Black + Diamond-polished Aluminum accents
TKP-7600
7-inch In-wall Touch Screen, Black + Diamond-polished Aluminum accents
TKP-9600
10-inch In-wall Touch Screen, Black + Diamond-polished Aluminum accents
TRC-1080
Whole-House Remote
TRC-1480
Whole-House Remote with Voice Control
TRC-820
Single Room Remote
TRF-ZW2
Z-Wave® Gateway
TRF-ZW3
Z-Wave® Gateway
URCL-9601-XXXX
Z-Wave Plus™ Switch SP 15A
URCL-9617-XXXX
Z-Wave Plus™ Accessory Switch SP 15A
URCL-9640-XXXX
Z-Wave Plus™ Dimmer 600W / 300W LED
URCL-9642-XXXX
Z-Wave Plus™ Accessory Dimmer
URCL-96APM
Z-Wave Plus™ Appliance Module
URCL-TR9605-XXXX
Z-Wave Plus™ Receptacle 15 A 125V
MRF-260
Base Station for URC Complete Control®
MRF-350
Base Station for URC Complete Control®
MRX-2
Auxiliary Base Station
MX-450
Universal Remote Control
MX-780
Universal Remote Control
MX-890
Universal Remote Control
MX-900
Universal Remote Control
MX-990
Universal Remote Control
MXW-920
Waterproof Universal Remote Control
UR2-211
38-button Subscription Broadcast Remote Control
UR2-DTA
Subscription Broadcast Remote Control
UR2-DTA-RF4
Subscription Broadcast Remote Control
UR2-DTA2
Subscription Broadcast Remote Control
UR2-R803
Subscription Broadcast Remote Control
UR3-SR3 (M or S)
Subscription Broadcast Remote Control
UR3L-SR4 (M or S)
Subscription Broadcast Remote Control
UR4-MDVR2B
Subscription Broadcast Remote Control
UR5U-8780L-TWC
Subscription Broadcast Remote Control Pre-Programmed for Cisco STBs
UR5U-8790L-TWC
Subscription Broadcast Remote Control
UR5x-9000L
Subscription Broadcast Remote Control
MXHP-H500
Smart Hub with Mobile App
MXHP-R500
Programmable Wi-Fi Handheld Remote for MX HomePro™ System
MXHP-R700
Ergonomically Designed, Programmable Wi-Fi Handheld Remote for MX HomePro™ System with Charging Cradle