The terms of the Legal Notice, SLA, EULA and the EUA are incorporated herein as if fully recited herein.
“Effective Date” means the date of delivery of the URC Equipment to End User.
“Installation” means the process of installing the URC Software and the URC Equipment which is not a responsibility of URC.
“Technical Services” means services provided by URC, outside of Warranty to End User.
“Third Party Content” means the Third Party Equipment, Third Party Software, and Third Party Documentation.
“Third Party Documentation” means any information or user operating instructions, including, but not limited to, user guides, reference and manuals which applies to the Third Party Software and the applicable terms thereof.
“Third Party Equipment” means other non-URC Equipment which may interface with the URC Equipment such as PCs, Tablets, iPads, Smart devices and other applicable non-URC equipment.
“Third Party Service” means a service not provided by URC.
“Third Party Software” means the executable code version of the computer programs in all forms that run on the Third Party Equipment, irrespective of how such Third Party Software is delivered to End User, including, delivery on media or by downloading in electronic form and includes all files and computer code made available with the Third Party Equipment and the applicable terms thereof.
“URC Content” means the URC Equipment, URC Software, and URC Documentation.
“URC Documentation” means any information or user operating instructions, including, but not limited to, user guides, reference and manuals available from URC for use with the URC Software. URC Documentation is licensed by URC under the same terms as URC Software.
“URC Equipment” has the meaning in the Preamble.
“URC Software” means the executable code version of the computer programs in all forms that run on the URC Equipment irrespective of how such URC Software is delivered or made available to End User, including, delivery on media or by downloading in electronic form and includes all URC executable files, programming editors, code libraries, IR databases, RS-232 control code data bases, associated DLLs and devices drivers.
URC Software and URC Documentation are licensed not sold and are subject to the applicable license agreement and terms for such.
End User Responsibilities and Representations
End User acknowledges that only URC authorized dealers and distributors are permitted to perform Installation of the URC Equipment and/or URC Software.
End User may only obtain URC Equipment from the URC authorized dealers or distributors of URC and the title and risk of loss to the URC Equipment passes to End User pursuant to the agreement between End User and the URC authorized distributor or dealer and URC is not a party to such agreement.
End User shall be solely responsible for operations and the establishment and continuation of a proper and sufficient operating environment. Additionally, End User shall be solely responsible for operation of computer equipment and any related computer programs, including any operating system.
End User shall ensure that it is at all times educated and trained in the proper use and operation of the URC Software and URC Documentation and that the URC Software and URC Documentation are used in accordance with the URC Documentation.
End User shall be solely responsible for back-up of all data, computer systems and computer programs.
End User is responsible for complying with all rules, regulations and laws relating to the use of the URC Equipment, URC Software and URC Documentation.
End User shall not use the URC Equipment, URC Software and URC Documentation for any unlawful/illegal purposes.
End User may not use the URC Equipment, URC Software or the URC Documentation in any manner where such are reasonably expected to cause injury or damage.
End User may not circumvent any security measures of URC that are part of the URC Content.
End User is solely responsible for protecting passwords and log-ins and for the acts or omissions of anyone having access to such passwords or log-ins.
End User is independently required to select a URC authorized dealer or distributor to work with as to Installation and post-Installation matters, except for Technical Services and Warranty. End User is solely responsible to ensure that such URC authorized dealer or distributor meets End User expectations. End User agrees that such URC authorized dealer or distributor is not an employee, agent, partner, joint venture of URC and is an independent contractor. Such URC authorized dealers or distributors may not legally bind URC in any way or make any commitments on the part of URC. URC is not responsible for any acts or omissions of such URC authorized dealer or distributor. URC is not a party to any agreement between End User and the URC authorized dealer or distributor. Any disputes between End User and a URC authorized dealer or distributor are to be resolved between End User and such other party.
URC has the right to assign personnel (employees or independent contractors), who are, in URC’s sole judgment, qualified to render the Technical Services. The parties acknowledge that performance by URC is subject to the availability of qualified personnel of URC. The time required for the performance of Technical Services cannot be accurately assessed in advance; consequently, all dates or time quoted are estimates only.
URC has no obligation to offer Technical Services and does so only as an accommodation to End User and may refuse to provide Technical Services to End user for any reason or no reason.
Warranties and Disclaimers
URC warrants that URC equipment purchased directly from URC or from an authorized URC dealer or distributor shall be free from defects in material and workmanship under normal usage for a period of one (1) year from the date of purchase of the product by the end-user, but no longer than twenty-four (24) months from the date of shipment of the URC equipment by URC to an authorized URC dealer or distributor, except that with respect to Total Control® whole-house products, the warranty extends for two (2) years from the date of purchase by the end-user, but no longer than thirty-six (36) months from the date of shipment of the URC equipment by URC to an authorized URC dealer or distributor.
This limited warranty is valid only in the United States of America.
URC equipment purchased from other than an authorized URC dealer or distributor is without warranty.
URC warrants that the software will substantially conform in any material respect to its functional specifications at the time of delivery. URC SHALL NOT BE LIABLE FOR OPERATIONAL, TECHNICAL OR EDITORIAL ERRORS AND/OR OMISSIONS MADE IN THE URC DOCUMENTATION. URC DOES NOT WARRANT THAT THE URC SOFTWARE IS BUG-FREE OR ERROR FREE OR THAT THERE ARE NO ERRORS/BUGS IN THE URC SOFTWARE.
URC warrants that at the time of purchase the URC equipment and the URC software complied with all applicable regulations and policies of the Federal Communications Commission (“FCC”) regarding electromagnetic interference caused by electronic/computing devices and to the extent that the URC equipment and/or the URC software fails to so comply, URC shall, at its own expense, take all reasonable measures to promptly cause such to comply.
THIS LIMITED WARRANTY DOES NOT COVER TECHNICAL ASSISTANCE FOR HARDWARE OR SOFTWARE USAGE EXCEPT AS EXPRESSLY PROVIDED FOR HEREIN.
CERTAIN IMPLIED WARRANTIES, INCLUDING AN IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, MAY BE AVAILABLE WITH RESPECT TO URC EQUIPMENT. IMPLIED WARRANTIES VARY FROM STATE TO STATE. URC EXPRESSLY LIMITS THESE IMPLIED WARRANTIES, TO THE EXTENT ALLOWABLE BY LAW, TO THE TIME PERIODS COVERED BY THE EXPRESS WRITTEN WARRANTIES PROVIDED HEREIN. OTHERWISE AND EXCEPT AS PROVIDED FOR HEREIN, URC EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, AND MAKES NO REPRESENTATIONS REGARDING THE USE OF, OR THE RESULTS OF THE USE OF, THE EQUIPMENT, SOFTWARE OR DOCUMENTATION IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE.
EXCEPT AS EXPRESSLY PROVIDED FOR HEREIN, TECHNICAL SERVICES ARE SUPPLIED “AS IS”, WITHOUT ANY WARRANTY, EXPRESS, STATUTORY OR IMPLIED, OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, URC EXPRESSLY DISCLAIMS ALL WARRANTIES RELATING TO TECHNICAL SERVICES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF QUALITY OR REASONABLE SKILL AND CARE, OR OUTCOME OR RESULTS.
WITHOUT IN ANY WAY LIMITING THE GENERALITY OF THE OTHER PROVISIONS HEREIN, THIS LIMITED WARRANTY DOES NOT COVER: (I) DAMAGE FROM MISUSE, NEGLECT OR ACTS OF NATURE, (II) MODIFICATIONS, (III) INTEGRATION WITH THIRD PARTY CONTENT, OR (IV) BEYOND THE WARRANTY PERIOD AND/ OR FAILURE TO FOLLOW URC WARRANTY CLAIM PROCEDURE.
The warranty limitations and warranty disclaimers may not apply to end user in whole or in part, where such are restricted or excluded by applicable law, and such shall apply to the maximum extent permitted by applicable law.
URC’s Limitations of Liability
IN NO EVENT SHALL URC BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF PROFITS OR BUSINESS OPPORTUNITY, EVEN IF URC IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL URC BE LIABLE FOR LOSS OF OR DAMAGE TO DATA, COMPUTER SYSTEMS OR COMPUTER PROGRAMS.
URC’S LIABILITY, IF ANY, FOR DIRECT DAMAGES OF ANY FORM SHALL BE LIMITED TO ACTUAL DAMAGES, NOT IN EXCESS OF AMOUNTS PAID BY END USER FOR THE URC EQUIPMENT.
IN NO EVENT SHALL URC BE LIABLE FOR ANY EVENTS BEYOND ITS CONTROL, INCLUDING ANY INSTANCE OF FORCE MAJEURE.
IN NO EVENT SHALL URC BE LIABLE FOR THE ACTS OR OMISSIONS OF END USER OR ANY THIRD PARTY.
Except as to configuration or customization settings which may be performed by End User or another party with the permission of End User, End User agrees that no party other than URC is permitted to access or use the URC Software for purposes of performing any services in respect to the URC Software.
Except as to configuration or customization settings or external features of the URC Equipment which may be manipulated by End User or another party with permission of the End User, End User agrees that no party other than URC is permitted to access or use the URC Equipment for purposes of performing any services in respect to the URC Equipment.
End User Registration
End User is required to follow any registration procedure established by URC and notified to End User for registration of the URC Equipment and URC Software whether such registration is online or offline. It is End User’s responsibility to keep such registration information updated with URC.
End User chooses to have the URC authorized dealer or distributor have remote access to physical or virtual environments of End User and End User is solely responsible for such arrangement, including the security of such arrangement. URC has no responsibility for any person or entity other than URC having remote access to physical or virtual environments of End User. If End User does not permit remote access by the URC authorized dealer or distributor, then such party’s ability to support physical and virtual environment may be impaired.
Third Party Content and Installation and Interfaces
End User acknowledges that when End User has access to the Third Party Content, such Third Party Content remains the property of the applicable third parties and URC has neither editorial control over it nor distribution rights.
URC DOES NOT SPONSOR OR ENDORSE ANY THIRD PARTY CONTENT.
URC HAS NO RESPONSIBILITY, OBLIGATION OR LIABILITY FOR ANY THIRD PARTY CONTENT OR THIRD PARTY SERVICES TO END USER OR ANY THIRD PARTY.
URC HAS NO RESPONSIBILITY, OBLIGATION OR LIABILITY FOR INSTALLATION WHETHER SUCH IS INSTALLED BY A URC AUTHORIZED DEALER OR DISTRIBUTOR OR IS END USER SELF INSTALLED OR OTHERWISE.
URC HAS NO RESPONSIBILITY, OBLIGATION OR LIABILITY FOR ANY INTERFACES BETWEEN URC CONTENT AND THIRD PARTY CONTENT.
URC’s Intellectual Property Indemnification
URC will defend and indemnify End User from any actual damages incurred by End User arising from a bona fide claim by a third party that the URC Equipment, URC Software or URC Documentation infringe any valid and existing United States patent or United States copyright or misappropriates any valid trade secret protected under applicable law, provided that End User shall give prompt written notice to URC of any such claim, End User fully cooperates with URC in the defense of any such claim and that URC is granted by End User the sole authority, at URC’s election, to defend or to settle the matter, including but not limited to: (1) obtaining the right of continued use; or (2) replacing or modifying the URC Equipment, URC Software and/or URC Documentation to avoid such claim.
The foregoing does not apply to any use not contemplated by the URC Documentation, modifications not performed by URC, alterations to meet the specifications of End User, or use in combination with any products or services not provided by URC, including Third Party Content.
This Section states the entire liability of URC and End User’s sole and exclusive remedies against URC, for any intellectual property right infringement claims.
The URC Software is commercial in nature, and is a “Commercial Item,” as that term is defined in 48 C.F.R.§2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” as such terms are defined in 48 C.F.R. §252.227-7014(a)(5) and 48 C.F.R. §252.227-7014(a)(1), and used in 48 C.F.R. §12.212 and 48 C.F.R. §227.7202, as applicable. URC reserves all rights in the URC Software and all technical data related to the URC Software under applicable law.
The failure by any party to exercise any right or remedy provided herein shall not be deemed a waiver or forfeiture of any such right or remedy.
URC shall be excused from performance and shall not be liable for any delay caused by force majeure only for so long as such condition prevails. These contingencies include, but are not limited to, war, sabotage, insurrection, riot or other act of civil disobedience, labor disturbance or shortage, act of public enemy, failure or delay in transportation, act of any government affecting the terms hereof, accident, fire, explosion, flood, severe weather or other act of God.
The rights and remedies afforded herein to URC are in addition to the rights and remedies available to URC at law and in equity. The contractual provisions herein supplement and do not replace legal protections benefiting URC in respect to the URC Software and URC Documentation, including, but not limited to, patent, copyright and trade secret laws. In all events the URC Software shall be protected under the copyright laws of the United States and international copyright law.
URC makes no representations and disclaims all representations regarding the URC Content.
Legally Binding Effect
The URC Documentation which URC provides may include one or more Owner’s Manual(s) and End User agrees to follow and be legally bound by the terms of any Owner’s Manual(s) provided by URC.
URC reserves the right to update the Owner’s Manual(s) from time to time.
URC reserves the right to update any internet or non-internet site maintained by URC at any time.
Notices to URC
Any notices to URC shall be in writing and deemed given when sent by e-mail to the below e-mail address and by nationally recognized overnight courier service and addressed to URC (signature of receipt requested), at the addresses stated below or such other addresses as shall have been notified, in writing, to End User:
Attn: Technical Support Manager
Universal Remote Control, Inc.
500 Mamaroneck Avenue
Harrison, NY 10528
Email: [email protected]
Any notices to End User shall be in writing and deemed given when sent by email to the e-mail account, provided by End User to URC as part of the URC Software download process.
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